DELIVERY INFORMATION

Orders are shipped Monday through Friday between 9:00 AM and 6:00 PM. If placed by 12:00 PM (excluding holidays) will be shipped the same day. Orders placed after 12:00 PM or holidays are shipped the next business day.

Delivery time will vary from the city. For main cities, it will take up to 2 business days, for other cities it can take up to 5 business days.

As soon as your order is shipped you will receive a confirmation e-mail with the tracking number for your package.

If you need further information about your order or need a special request, please feel free to contact us at contact@lauralaurens.com

RETURNS

If for any reason you are not satisfied with your purchase, you have 20 days from the invoice date to make a return. Please make sure your items are returned new, unused and with all Laura Laurens tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the client at their cost. Clients are responsible for return shipping charges. Returns are processed within 10 business days of receipt.

Please return goods to:

LAURA LAURENS 
Calle 60A # 3A - 38
Second Floor
Bogotá D.C. 
Colombia

To make an EXCHANGE, please order the item you want as a new purchase, and allow 5 - 10 business days for us to process your return.

Please note all items marked FINAL SALE are not eligible for return, exchange or store credit.