DELIVERY INFORMATION
Orders are shipped Monday through
Friday between 9:00 AM and 6:00 PM. If placed by 12:00 PM (excluding holidays) will
be shipped the same day. Orders placed after 12:00 PM or holidays are shipped
the next business day.
Delivery time will vary from the
city. For main cities, it will take up to 2 business days, for other cities it
can take up to 5 business days.
As soon as your order is shipped
you will receive a confirmation e-mail with the tracking number for your
package.
If you need further information about your order or need a special request, please feel free to contact us at contact@lauralaurens.com
RETURNS
If for any reason you are not
satisfied with your purchase, you have 20 days from the invoice date to make a
return. Please make sure your items are returned new, unused and with all Laura
Laurens tags still attached. Returns that do not meet our policy will not be
accepted and will be sent back to the client at their cost. Clients are
responsible for return shipping charges. Returns are processed within 10
business days of receipt.
Please return goods to:
LAURA LAURENS
Calle 60A # 3A - 38
Second Floor
Bogotá D.C.
Colombia
To make an EXCHANGE, please order
the item you want as a new purchase, and allow 5 - 10 business days for us to
process your return.
Please note all items marked FINAL
SALE are not eligible for return, exchange or store credit.